Sometimes, one is just sitting here, wondering what to write about..Not the UN today, cause FOX has taken care of that, okay and MSNBC too! And then, in a flash of being slightly irritated, my fingers start awork’in…..
It is the ‘what happens when you are ‘on hold” moments, I am now speaking to. First the answer, then the “oh, I’m so glad you called” voice, then the english part, then the ‘pressing for instruction’. I know the company would much rather me handle this on-line, but sometimes, one just can’t…..or, in my case, won’t.
I needed to change my username and password and there was no way to do it cause I couldn’t remember the username I put in…(see the circle here) I went to the ‘zero’ option because changing username didn’t quite fit in…make order…accounting….do you your person’s extension….etc. No option for ‘forgot name, dummy’
Surprise, I was the next in line…not 12 minutes like the last company, or ‘just leave your phone number’ from the company before that, but NEXT IN LINE!! Wow! Well the customer they were helping must have been as dumb as I, cause next in line was not 30 seconds or 1 minute or even 2….For this I do not fault the company…everyone should get equal time. HOWEVER, the music was enough to make me close the account right then and there. No I’m not talking type, as in rap, hip-hop, 70’s or elevator, I’m talking the sound, the tone, the inability to even figure out what era it came from. It was exhausting to even sit quietly and listen…it leaned on my nerves, like a mariachi band and Mancini being played at the same time. It was terrible..
But, never to ever waste a moment, I studied the situation, and have come to this conclusion….the ‘music on the phone’ company who must sell, install, and maintain this wonderous idea…use only one 8 track tape for all customers. I don’t mean one tape that sounds the same….I mean ONE TAPE! It is old, it is scratchy, it has bumps and grinds and slurs. It has quiet moments and screechy moments….and it just rolls over and over whenever the tape ends.
I now summarize….no one cares except me! I hear the same on my bank phone, on my ob/gyn phone, and on phones of people I buy stuff from….across the board, same song, same scratchy sound, same tape. But here’s the kicker….they don’t care!!!….mainly cause they don’t have to listen to it!!! I think it is really meant for me to become irritated, I will learn my lesson, set up the right ‘user info’ in the first place and only do business with them online. See I figured this out while I was writing…..it’s a conspiracy…..but it works! Just like it’s supposed to…Do you see the ‘stupid’ cap on my head?