Before I begin this fraud/scam episode (there will be more)….I want to compliment Amazon and Chase on their interest in this situation. As far as Direct….business as usual…no comment, no interest no question asked, no questions answered. Integrity wins …. Amazon A+ Chase A+…Direct F

This odyssey began last week when I received a call from who I thought was Direct TV. Direct and I (along with others, have been at odds regarding their raising of rates…. chose not to purchase additional services from AT&T. I was notified some months before offering the service and told there would be a rate increase with my Direct if I chose not to buy. Well, they were not kidding about the rate increase. It was not quite double what my rate was….also an agreement was ending

So I called for a conversation regarding what I or ‘we’ could do to adjust the rate back down to what I call reasonable. After a lengthy conversation, their idea of reasonable and mine were way way apart. I asked why, after all the years of being a Direct customer, they were not overjoyed that I continued to WANT to be a Direct customer….and why I should be ‘penalized’…. no comment…

Time out……Without a doubt I realize that I am always—always speak to someone with no authority to grant better rates. I get that…but one has to start somewhere and the main number is the only place to go.

From time to time I will comment on phone calls and responses that I, and my friends and neighbors have taken part in, to try to get better rates….

Today is a ‘lead’ on the saga of the past week. A far as I am concerned….’it ain’t over til it’s over’ although I am smart enough to know the money is gone and I am ultimately the one who did it.

What is interesting, I think, is how it was done, the timing, and the information they had about me—before calling….

So…..fair warning…if anyone calls about a promo between ATT/Direct and Amazon….take every piece of info down, and make a file….maybe we can catch them.

When talking with Direct, they assured me they had no promotion with Amazon…..”AND THEY WOULD CALL ME IF THEY DID”? Yep, that makes everything clear, okay, and understandable and safe. thanks Direct, for all you do….

later